The Customer ID of HDFC bank is usually eight digits numbers, and it is assigned to the customer when they open a savings or current account with HDFC Bank. It is a unique identification number assigned to every customer and customer ID and user ID are the same.
It allows the HDFC bank to identify and track the transactions and activities of the customer within the bank. It also identifies the customer when they apply for any banking and financial services offered by the bank.
So, the User ID is important, as it is used for various purposes such as login to net banking or mobile banking platforms. It is also required for availing various other services like transactions, accessing account information and other services.
Therefore, keep your HDFC Bank Customer ID safe, as it can be used to access your financial information and conduct transactions on your behalf through online and mobile banking.
Since it is very important but, unfortunately, if you are not getting your User ID, then how can you find your HDFC bank Customer ID?
How to find the HDFC Bank Customer ID?
You can find your Customer ID in simple three steps online. But, you can visit the HDFC bank branch to get your customer ID. Apart from that, you can also find your customer ID on your HDFC bank chequebook. But here we are telling you how you can get it online without going to the branch.
Steps 1: Visit the official website of HDFC Bank and click on “Forgot Customer ID“.
Step 2: On the next page, enter your registered mobile number (with country code), your PAN number or date of birth details. Input the captcha and click on Continue.
Step 3: You will receive an OTP on your registered mobile, enter OTP to authenticate. Your unique Customer ID will be displayed on the screen in front of you.
Another way to get HDFC Bank Customer ID
Alternatively, you can also visit a local HDFC Bank branch to obtain your customer ID. They will be able to provide you with your customer ID.
But, you may need to provide some documents or information to verify your identity before the bank representative can provide you with your customer ID.
It may be your account number, registered mobile number, Aadhaar card, or PAN card. So, carry all those documents along with you to get your Customer ID while visiting the branch.
New HDFC Bank Customer ID
We mentioned earlier that User ID and Customer ID are the same, that is, you can also say User ID. Here. you need an active Internet banking User ID and Password to create a new User ID, as it is required for login to net banking. You need to follow the below steps:
Step 1: Visit the HDFC Bank website and log in with your User ID and password.
Step 2: After login, click on the Personalized User ID option which will appear on the top of the dashboard.
Step 3: Now, enter your new User ID and confirm the same. The user ID will be between 5 to 15 characters. Click on Continue. The important note is that you can create your Customer ID only once.
Step 4: New User ID will be shown on the next page. If you agree with your new User ID then click on Confirm. Because the User ID once set can not be modified.
So, this is how you can create your new HDFC bank User ID for internet banking.
Note: It is important for you to choose a strong user ID and password for net banking to protect your account and financial information. Make sure to keep your User ID and password confidential and do not share them with anyone.
Can I Change HDFC Customer ID?
Generally, it is not possible to change your HDFC Customer ID once it has been assigned to you. The customer ID is a unique identification number that is assigned to you when you open an account with HDFC Bank. It is used to identify and track your transactions and activities within the bank.
But, as we mentioned above, you can create a new User ID for Internet Banking. However, the previous Customer ID will remain active and you can use it as a User ID for login as well.
In some cases, the Bank may change your Customer ID if necessary, such as if there is a duplication of the Customer ID or if there is a change in the Bank’s system that requires updating the Customer ID. However, this is usually done by the bank and not the customer.
HDFC Bank User ID vs Customer ID
HDFC Bank customer ID and User ID both are the same, you can say User ID or Customer ID. The User ID or Customer ID are used to access the bank’s net banking and mobile banking platform. But, the Customer ID (provided by the HDFC bank) is a unique identification number assigned to every customer.
Customer ID is usually an 8-digit number provided by the bank to the customer. It is also used to login into net banking or mobile banking platforms to access account information and perform other banking functions.
FAQs
A: Yes, you can change your Customer ID or User ID through Internet banking.
A: Customer ID and User ID both are the same.
A: To find the HDFC bank Customer ID, you need to enter your registered mobile number, PAN number and date of birth. Fill in the captcha and click on Continue. Enter OTP on the next page and click on Confirm.
A: The Customer ID is usually eight digits numbers, and it is assigned to the customer when they open a savings or current account with HDFC Bank. It is also used as a User ID login for Internet banking.
A: You can find it on your HDFC bank chequebook as well as on your Welcome letter provided by the bank.
Conclusion
The Customer ID/User ID is a unique identification number that is assigned to the customer when they open an account with HDFC Bank. It is used to identify and track the transactions and activities of the customer within the bank. It is also used to access online banking as a User ID to log in. But, If the customer forgot it, they can retrieve it online in three simple steps.
