The remote of Tata Play Set-top-boxes can get damaged due to various reasons. Most of the time it is observed that remote buttons or sensors do not work properly after prolonged use. In such cases, all users of Tataplay usually look for a new remote to buy for their Set-top box.
So, if you require, Tataplay itself provides original remotes for your boxes at reasonable prices. Which they deliver to your doorstep the very next day. Don’t buy it from any e-commerce website like Amazon, Flipkart and others websites.
Because it can be a universal or duplicate remote. Usually, the set-top box remote is not available in general stores but you can visit the certified dealer of Tataplay.
Hence, you need to pre-order it online on Tataplay and it will cost Rs 200 for SD, HD, and 4K boxes and Rs 375 for PVR, HD PVR, and +HD boxes.
They can provide Tataplay new remote as they are certified dealers. But, the price may vary, and also you have to waste your time. So, here’s how you can order the new Tata Play remote online.
Tata Play Remote Price
There are two types of remotes provided by Tata Play for the set-top box. The first one is for SD, HD, and 4K boxes and the other is for PVR, HD PVR, and +HD boxes. If you need it then you can buy it by calling the Tata Play customer care executive.
The price range is as follows:
| Remote Type | Price |
|---|---|
| SD (Set-top box) | Rs 200 |
| HD | Rs 200 |
| 4K | Rs 200 |
| PVR | Rs 375 |
| HD PVR | Rs 375 |
| +HD | Rs 375 |
You do not need to pay while placing the order.
How to buy a Tata Play New Remote without Amazon Flipkart?
So, the following way is the best to order your original remote from Tata Play at a reasonable price. You need to call the Tata Play customer care executive. And they will process and deliver it to your address.
You don’t need to provide any details about your remote as they will detect your set-top box model from your registered mobile or address.
Therefore, you can place an order for a new remote by calling the following Tata Play helpline numbers.
Phone Numbers:
- 1800 208 6633
- 1860 120 6633
- 1860 500 6633
During the phone call, you need to select 3 numbers to get connected with the TataPlay executive. This number may change over time, so follow the IVR instructions. The remote cost will be Rs 200 for SD, HD, and 4K boxes and Rs 375 for PVR, HD PVR, and +HD boxes.
You do not need to pay any amount for the remote while placing the order. To be paid along with your monthly recharge, on the next recharge bill.
Steps to Buy Tata Play Remote Online
There are two types of TataPlay remotes which are also available on popular online stores like Flipkart and Amazon. But, we cannot suggest you buy from Amazon or Flipkart as it may be a fraud.
They also offer it at a much lower price than Tataplay. However, the authenticity of the remote is questionable as Tata Play does not officially sell the remote on any other platform.
Still, if you want to check it online, then check here for a universal remote.
Steps to Resolve if your Tata Play Remote is not working
Tata Play Remote can control TV Power, Volume+, Volume-, Mute, AV, and more. But, by default, it can control almost all Samsung TV models without any setup. If problems appear then you need to apply the following methods to control the power of your TV set.
Method 1:
- Turn on your TV set.
- Press the TV power button along with the STB power button and hold them simultaneously until the LED blinks twice.
- Put your remote on your TV set. and press and hold the number button that has the first letter of your TV brand such as button “7” PQRS for Sony, Philips, Panasonic, etc. Similarly, for button 5 JKL for LG, Lloyd, etc until your TV switches off. Once it stops, release the button.
If this method is unsuccessful, please try Method 2.
Method 2:
- Place both the Tata Play remote and the TV remote on a flat surface with their respective LEDs facing each other. The remote should be placed 3-6 cm apart.
- Press the Back button along with the number 2 button on your TataPlay remote and hold them down simultaneously until the LED blinks twice and turns on. Now release both the buttons.
- Press and release the TV power button on the Tata Play remote. The LED will turn off when the button is pressed and turn on when the button is released.
- Now press the TV power button on your TV remote. To confirm successful programming, keep it pressed until the LED on the Tata Play remote blinks twice.
Click here for more details on TataPlay’s official website.
How to Operate Tata Play Set-Top Box on your Mobile?
You can operate your Tata Play set-top box with your smartphone when the remote isn’t working condition. Here, brands like Redmi, Xiaomi Mi, and Huawei offer an Infrared Blaster (IR Blaster) that can be used to operate your TV. But, it is not the permanent solution.
Following are the steps to configure the app in the set-top box in a few easy steps:
- Open the remote controller app. You can download it from the Google Play store.
- Select the set-top box icon.
- Next, select Tata Play from the available list.
- Run the test until the set-top box starts responding to your operations.
- Tap Yes.
That’s it, now your mobile is ready to operate your set-top box and TV set.
FAQs
A: The best way to place an order for a new remote is by calling the Tata Play helpline number. Request your new Tata Play remote from the Tata Play customer care executive. The executive officer will accept the request and forward it to the nearest store. Tata Play helpline numbers are 1800 208 6633, 1860 120 6633, and 1860 500 6633.
A: Tata Play Remote will be delivered to your doorstep in three business days.
A: A new remote costs Rs 200 for SD, HD, and 4K boxes and Rs 375 for PVR, HD PVR, and +HD boxes.
A: Do not buy it from Amazon and Flipkart as Tata Play does not officially sell on their platform. If you buy it from Amazon or Flipkart, it will be a universal remote i.e. compatible with the Tata Play set-top box. So, to buy Tata Play Original Remote visit its website or contact the customer care centre.
